Crusino Casino VIP Program: How the Club Works

What the Crusino Casino VIP Program includes

Crusino Casino has a VIP Club with comp points, known as comppoints, tracked in your player account. That is the central feature of the programme: your account records the points connected with your activity, so you can keep an eye on them while using the casino.

The club sits alongside a large casino offering, with more than 5,000 games, live dealer tables and progressive jackpot titles. You can use the account on a mobile browser as well as on a computer, and the mobile site does not require an app download. That makes it practical to check your account while you are away from your desk.

How to join and access your VIP account

Registration uses a single-screen form. You enter your email address, phone number, residential address, password and preferred currency, then confirm the email sent after registration. The minimum age is 18, or the minimum legal gambling age in your jurisdiction if that is higher.

Account details matter here. Accounts sharing a residential address, household, IP address or device are considered duplicates. Your registered email address cannot be changed, so it is worth using an address you regularly control.

If you forget your password, the recovery link is sent to your registered email address. A security prompt may also appear after unusual login activity. These are small account steps, but honestly, they are the part most people skip until they need access quickly.

What you can do while using the VIP Club

The VIP Club is available within the wider casino account. You can play pokies, Megaways, Hold and Spin games, crash titles, table games, live casino games and other categories. Many games also offer a demo mode, which is useful if you want to learn the format before playing for real money.

The live casino includes Live Blackjack, Live Roulette, Live Baccarat, Live Poker, Live Bingo, Live Dice and Live Shows with real dealers. The catalogue also has progressive jackpot games. Progressive jackpot wins are paid in full and sit outside the standard withdrawal limits.

• More than 5,000 casino games
• Live tables with real dealers
• Progressive jackpot games
• Demo mode on many titles
• Mobile browser access without an app
• Comp points tracked in the VIP Club account

The account supports AUD, EUR, USD, CAD, NZD, NOK, ZAR and INR, plus BTC, BCH, ETH, LTC, USDT, XRP, BNB, ADA, TRX and DOGE. The internal operating currency is EUR, so balances held in another currency may move with conversion rates. That is worth remembering when checking your balance or any account figures.

Payments, verification and account access

If you deposit or withdraw while using the VIP Club, the regular account rules still apply. The minimum deposit is AUD 30 or the equivalent, while the maximum deposit depends on the payment method shown at selection. CoinsPaid cryptocurrency deposits have no upper deposit limit.

Every deposit must be wagered once in slots or three times in other games before the connected funds can be withdrawn. Withdrawal requests stay pending until identity verification is complete. The usual documents are a government-issued photo ID, proof of address and proof of payment method.

Requests are processed within 72 hours of approval. Bank transfers execute within three business days, and intermediary bank fees of up to €16 may apply. If you are playing with Bitcoin, valid ID must be submitted before playing with BTC; deposits and bets are blocked until that verification is complete.

VIP play and bonus rules to keep separate

Being part of the VIP Club does not remove the rules attached to a promotion or bonus. If you choose to use an offer, read its wagering, activation and expiry conditions before you start. Only one bonus may be active at a time, and deposit bonuses cannot be combined.

Bonuses are non-sticky: real money is played first, followed by bonus money. With bonus wagering, the maximum bet is AUD 8, including doubled bets and purchased bonus rounds. A withdrawal before wagering is complete voids the bonus and winnings from it.

• Check whether a promotion is active before making a deposit.
• Keep bonus bets at or below AUD 8 while wagering is in progress.
• Remember that only one bonus can be active at a time.
• Check the stated validity period before accepting an offer.
• Complete the required playthrough before requesting a withdrawal.

These rules are separate from the comp points shown in the VIP Club. A points balance should not be treated as a substitute for checking the conditions attached to a particular offer or the payment rules on your account.

Responsible ways to use a casino VIP account

A VIP label should never be a reason to increase your spending. Casino games use real money and outcomes are uncertain, so set a budget before you play and stop when that budget is used. Comp points do not change the underlying risk of the games.

Crusino Casino provides account controls for players who want time away. You can request self-exclusion for 6-12 months, set a cooling-off period from 1 day to 6 months, or arrange permanent account closure through Customer Support. During a cooling-off period, deposits and play are blocked and you are excluded from advertising offers.

• Choose a spending amount before opening a game.
• Do not chase losses or treat points as winnings.
• Use a cooling-off period if you want a short break.
• Choose self-exclusion for a longer break of 6-12 months.
• Contact support if you want permanent account closure.

Live chat is available 24/7 from any page, every day of the year. Support is available in English, German, French, Norwegian and Finnish, while email support handles verification documents and detailed queries.