- OperatorNovatrix SRL, Costa Rica
- Established2024
- Game Library5,000+ titles
- Supported Currencies8 fiat, 10 cryptocurrencies
How the Crusino Casino Loyalty Program is set up
Crusino Casino has a loyalty area where your comp points are tracked in your account. These points are connected with your ongoing play, giving you one place to keep an eye on your loyalty activity rather than treating every promotion as a separate event.
The account also brings together the casino’s wider reward features, including regular promotions, the Fortune Wheel, tournaments and the Lootboxes section. It is worth separating these from the loyalty programme itself: comp points are the account-tracked loyalty element, while the other features have their own conditions and reward rules.
Your account is the centre of the loyalty activity
Keep your account details current and check the balance area regularly. Comp points are tracked there, while promotional rewards may have their own activation and expiry windows.
Crusino in Australia supports AUD as a registration and playing currency, along with EUR, USD, CAD, NZD, NOK, ZAR, INR and supported cryptocurrencies. The internal operating currency is EUR, so balances held in another currency may move with conversion rates.
What you can combine with loyalty activity
Loyalty activity sits alongside a broad casino catalogue. There are more than 5,000 games, including pokies, Megaways, Hold and Spin games, crash titles, scratch cards, blackjack, roulette, baccarat, craps, video poker, bingo, keno, game shows and virtual sports.
There is also a live casino with Live Blackjack, Live Roulette, Live Baccarat, Live Poker, Live Bingo, Live Dice and Live Shows with real dealers. Many games offer a demo mode, which can be handy when you want to understand a game before using real money.
- More than 5,000 games across slots, table games, live games and other categories
- More than 110 software providers
- A progressive jackpot category with 1,784 games
- A Popular section with 128 games
- A New section with 83 games
- A Live section with 258 games
- A Rising Stars section with 277 games
Progressive jackpot wins are paid in full and sit outside the standard withdrawal limits. That is a separate payout rule, not a comp-point feature, but it is useful context when you are looking at the different ways the casino rewards play.
Fortune Wheel rewards that sit beside the programme
The Fortune Wheel is another reward feature available to players. You can spin it daily, with no limit on the number of spins. Prizes can reach €500 or 200 free spins, and the wheel uses five tiers activated by the deposit codes FORTUNE, SILVER, GOLD, PLATINUM and DIAMOND.
| Feature | Rule |
|---|---|
| Spin frequency | Daily, with no limit on the number of spins |
| Largest stated reward | Up to €500 or 200 free spins |
| Use-by period | Each spin must be used within three days of being awarded |
| Free-spin winnings | 40× wagering |
| Money rewards | 5× wagering |
A wheel reward is not automatically the same as a loyalty-point reward. Treat each one according to its own terms. If you receive free spins or a money reward, check which wagering rule applies before you start.
Use reward windows early
Three days can pass quickly. If a Fortune Wheel spin is awarded, use it within the stated window instead of leaving it until the last minute.
Tournaments and other ways to stay engaged
Tournaments add another layer to the reward mix. Prize pools include amounts such as €393,000, €55,000, €300,000, €10,000, €5,000, €7,000 and €450,000. The Big Sunday Blast Network Tournament Series has a €25,000 prize pool, while other events can include free spins alongside cash prizes.
There is also a GameBeat: Only Winners Tournament with €5,000 plus 1,000 free spins, as well as events offering €1,000 plus 3,000 free spins and €1,500 plus 3,500 free spins. These are tournament prizes, not a promise of a particular result, so play should still fit your entertainment budget.
- Look at the event prize pool before joining
- Check whether the prize is cash, free spins or a combination
- Keep tournament play separate from your normal spending plan
- Remember that gambling involves real financial risk
The Lootboxes section is also available, along with the Win Mystery Backpacks & €10,000 promotion. These features are part of the wider promotional environment and should be considered separately from the comp points shown in your account.
Bonus rules that affect reward play
Several general rules apply when you use bonuses or promotional rewards. All bonuses are non-sticky, meaning real-money funds are played first and bonus funds are used afterwards. Only one bonus may be active at a time, and deposit bonuses cannot be combined.
| Term | How it works |
|---|---|
| Wagering contribution | Slots contribute 100%; a published list of titles contributes 50%; table games, roulette, video poker and craps contribute 5% |
| Maximum bonus bet | AUD 8, including doubled bets and purchased bonus rounds |
| Validity | Bonuses last 14 days unless a different period is stated |
| Withdrawal before completion | The bonus and winnings from it are voided |
| Automatic cancellation | The bonus is cancelled when the active balance reaches €0.05 or less |
The AUD 8 maximum bet matters during bonus wagering. Keep the same limit in mind for doubled bets and purchased bonus rounds, not just a standard spin or stake. This is one of those small details that is easy to miss.
A reward may also have a separate activation period. For example, each Fortune Wheel spin must be used within three days, while other promotions can use different windows. Read the individual terms shown with the reward before activating it.
How to keep your loyalty activity organised
Registration uses a single-screen form for your email address, phone number, residential address, password and currency. Only one account per person is permitted.
An email confirmation link is sent after registration. Keep access to the registered address because the email cannot be changed later.
Use your email and password to Login, then review the area where your comp points are tracked alongside available account activity.
Before activating a promotion, note its wagering rule, maximum bet, expiry window and any cashout limit.
Set a personal budget before you play. Loyalty rewards do not remove the risk of losing money, and they should not be used as a reason to chase losses.
The mobile site is fully responsive, so you can access the lobby, cashier, promotions and live tables from a mobile browser. There is no downloadable app or storage installation required.
If you need help with an account question, live chat is available 24/7 from any page. Email support is available for verification documents and detailed queries, with support offered every day in English, German, French, Norwegian and Finnish.
Safer ways to manage regular play
A loyalty programme works best when you treat it as an extra, not as a reason to increase your stakes. Decide how much time and money you are comfortable using before you begin, and stop when that limit is reached.
- Use a fixed entertainment budget
- Do not chase losses with larger bets
- Take a break if play stops feeling enjoyable
- Do not use a reward to justify spending beyond your plan
- Choose cooling-off or self-exclusion tools if you need time away
Crusino Casino offers cooling-off periods from one day to six months. Deposits and play are blocked during the cooling-off period, and the player is excluded from advertising offers. Self-exclusion is available for 6-12 months, and permanent account closure can be arranged through Customer Support.
Rewards should stay within your budget
Comp points, tournament prizes and promotional rewards are not guaranteed income. Play only with money you can afford to lose, and use the available time-out options if you want a break.
What Australian players should remember
For Australian players, the main practical points are the AUD currency option, the AUD 30 minimum deposit, the AUD 30 minimum withdrawal and the account-based tracking of comp points. The platform accepts cards, e-wallets, bank transfers and cryptocurrency, with ten cryptocurrencies supported.
Withdrawal limits are AUD 7,500 per day, AUD 15,000 across a rolling seven-day period and AUD 30,000 per month, with the monthly limit resetting on the first day of each month. Progressive jackpot wins are paid in full outside these standard limits.
Identity verification must be completed before withdrawal requests can move forward. The required documents include government-issued photo ID, proof of address and proof of payment method. Keeping these documents ready can make the account process easier when you decide to withdraw.
Loyalty Program: your questions
What does the Crusino Casino Loyalty Program track?
It tracks comp points in your player account. The account also brings together wider reward activity, but each promotion can have separate terms.
Are comp points the same as tournament prizes?
No. Comp points are the account-tracked loyalty element, while tournament prizes are awarded through individual events with their own prize pools and rules.
How often can I use the Fortune Wheel?
The Fortune Wheel is available daily, with no limit on the number of spins. Each awarded spin must be used within three days.
What wagering rule applies to Fortune Wheel rewards?
Free-spin winnings carry 40× wagering. Money rewards carry 5× wagering.
Can I use more than one bonus at the same time?
Only one bonus may be active at a time, and deposit bonuses cannot be combined.
What is the maximum bet during bonus wagering?
The maximum is AUD 8, including doubled bets and purchased bonus rounds.
Can I access the loyalty area on my phone?
Yes. The website is fully responsive, and the lobby, cashier, promotions and live tables are available through a mobile browser.
How can I take a break from play?
You can request a cooling-off period from one day to six months, choose self-exclusion for 6-12 months, or contact Customer Support about permanent account closure.
