Cookies Policy

1. What are cookies?

Cookies are small text files that a website stores on your computer, mobile phone, tablet or another internet-connected device. When you return to the website, your browser sends the relevant cookie information back to the website. This allows the website to recognise your device and remember certain information about your visit.

Cookies can support essential website functions, remember preferences, help protect accounts and assist with understanding how visitors use online services. Similar technologies may include pixels, tags, scripts, local storage and device identifiers. For simplicity, this policy uses the word cookies to refer to cookies and similar technologies unless a distinction is necessary.

Some cookies are set directly by Crusino Casino. Other cookies may be set by service providers or technology partners that provide website, security, analytics or advertising services. These third parties may process information collected through their technologies in accordance with their own privacy notices and applicable legal requirements.

Types of cookies

• Session cookies are temporary and normally expire when you close your browser. They can help maintain a session while you move between pages.
• Persistent cookies remain on your device for a set period or until you remove them. They may remember preferences or help recognise a returning visitor.
• First-party cookies are placed by the website you are visiting.
• Third-party cookies are placed by another service that operates on or supports the website.
• Essential cookies support functions that may be necessary for security, account access, navigation and the delivery of requested services.
• Optional cookies may support analytics, personalisation or marketing functions and can generally be managed through available controls.

2. How we use cookies

Crusino Casino may use cookies for several purposes. The cookies used on the website can change from time to time as services, technology and legal requirements develop. The categories below describe the main ways cookies may be used and are intended to explain their general purpose rather than provide an exhaustive technical inventory.

Essential and security cookies

Essential cookies help the website operate as intended. They may support navigation, page loading, account sign-in, session management, fraud prevention, access controls and other security measures. They can also help maintain the integrity of gambling services and protect users from unauthorised activity. If these cookies are disabled, some website features may not function correctly or may not be available.

Preference and functionality cookies

These cookies may remember choices you make, such as language, region, display settings or other interface preferences. They can reduce the need to repeat the same selections during later visits and may help provide a more consistent experience. Preference cookies do not necessarily identify you directly, although they may be linked with other information associated with your device or account.

Analytics and performance cookies

Analytics cookies may help us understand how visitors use the website. For example, they may show which pages are visited, how users move through the website, whether pages load correctly and where improvements may be needed. This information may be collected in aggregated or pseudonymous form and used to assess website performance, identify technical issues and improve content and services.

Marketing and advertising cookies

Where permitted and where you have provided any required consent, marketing or advertising cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content or present advertising that is more relevant to your interests. These cookies may be placed by third-party providers. Refusing these cookies does not necessarily mean that you will see no advertising; it may mean that advertising is less relevant to you.

Responsible gambling and compliance

Cookies and related technologies may also support responsible gambling tools, age and identity controls, account protection, regulatory compliance and the prevention of fraud, money laundering, abuse or other prohibited activity. The use of these technologies does not replace other checks or controls that may be required when using gambling services.

3. Managing cookies and your choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject them or select particular categories. Your choices may be stored so that the website can remember them. Essential cookies may still be used because they are required to provide requested services, maintain security or comply with applicable obligations.

You can also manage cookies through the settings in your internet browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block cookies generally. Browser controls vary, so you should refer to the help information provided by the browser developer for instructions relevant to your device.

1. Open your browser's privacy, security or site settings.
2. Review the available options for cookies and website data.
3. Choose whether to allow, block or delete cookies, either generally or for selected websites.
4. Close and reopen your browser if necessary, then revisit the website to check your preferences.

Blocking or deleting cookies may affect how the website works. You may be signed out of your account, lose saved preferences or need to repeat selections. Some pages, account functions, security features or gambling services may not work properly without essential cookies. If you use more than one browser or device, you may need to set your preferences separately on each one.

Cookie choices do not necessarily remove information that has already been collected or stored in an account, transaction record, device record or other business record. Other information may be retained and handled in accordance with our Privacy Policy, applicable law and legitimate operational, security or compliance requirements.

Do not track signals

Some browsers and devices offer a Do Not Track or similar setting. There is no single industry standard for interpreting these signals, and website responses can vary. Where appropriate, we may respond to browser-based privacy controls made available through the website or applicable technology. You can use the cookie controls and browser settings described above to manage your preferences.

4. Third-party services, updates and contact

The website may use third-party services to support hosting, security, analytics, customer support, payment functionality, website performance or other online operations. These providers may use cookies or similar technologies on our behalf or as part of their own services. The information they collect may be subject to their own terms and privacy policies. We expect relevant providers to handle information in accordance with applicable privacy and data protection requirements.

Links to external websites, applications or services may be available from the website. Crusino Casino is not responsible for the cookie practices of external services that it does not control. You should review the privacy and cookie information of any external website before providing information or allowing technologies to operate.

This Cookies Policy may be updated when our website, services, technologies or legal obligations change. The revised version will be made available on this page, together with an updated date where appropriate. Changes may include the addition, removal or reclassification of cookie categories. If a change requires renewed consent, we may display a new cookie notice or preference request.

You should check this page from time to time to remain informed about how cookies are used. Continuing to use the website after an updated policy is published may indicate acceptance of the updated practices to the extent permitted by applicable law. Where consent is required, consent will be requested through the relevant website controls.

If you have questions about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support options made available on the Crusino Casino website. Do not send sensitive account, payment or identity information through an unsecured channel unless it is specifically requested through an appropriate support process.

This policy is general information and does not limit any rights you may have under applicable Australian privacy, consumer protection or gambling laws. Nothing in this policy changes the terms that apply to your account or the use of Crusino Casino services.